We Are Hiring - People Operations Associate

Job Description by Daniel Thong

For the past couple of years, we have been operating as an office cleaning provider. Unlike other gig-economy platforms, we hire and train cleaners , handy workers as our own employees paying them generous wages and never shirking our responsibilities to them. We believe paying people well is the foundation of any good business and we think there’s a massive opportunity to disrupt the facilities space.
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More importantly, providing a great service earns the trust of our customers and allows us to sell them other office facilities services that we believe we can provide.
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Through it all, we have slowly evolved into an office management solution for our customers, tackling a wide variety of services that goes into running an office - from disposal services to landscaping services, setting up a pantry, coffee machine/beans rental to pest control services. These are some of the services we can do for our customers. Who knows? May be one day we will also be providing outsourced office admin and security or even receptionist service.

At the heart of all of this is our people and providing them with good jobs. Recruitment, compassionate scheduling, training and retaining our best talent is what People-Ops about.
That will always remain the heart of our business.

But as we scale and grow, we realise this needs to be a full-time function so we’re ready to hire someone to support our People-Ops side of our business.

How does that challenge sound to you?

Job Description

What will I be doing?

As our People Operations Associate, you are mainly responsible for supporting the HQ Team in planning good compensation schemes for all our staff, manage an ever growing pipeline of workers interested in joining Nimbus, maintaining employment records as well as learn the basics of financial transactions by establishing accounts, posting transactions and ensuring legal requirements compliance.

Job scope:

Human Resource

Co-creating and building upon the supply dashboards we’ve already built for hiring.
Prepare and post job advertisements with input from hiring managers and the recruitment team.
Maintain and update the company’s record of general and specialized advertising sites/job boards.
Source, screen, shortlist, recruit candidates for available positions.
Provide administrative support to the recruitment team including assisting with maintaining and updating the hiring database and pipeline.
Assist in the preparation of employment contracts and promptly activating the employee onboarding process for successful candidates.
Ensure all back end support is completed (i.e. employee emails, Nimbus Portal ID are created) and the Onboarding Pack is well prepared.
Assist in updating the supply side key metric tracking sheet, ensuring it is consistent with jobs posted on the Nimbus career webpage and external sites for all open positions.
Collaborate with the recruitment and management team to promote the Nimbus work culture and company values.

Operations

Assist the Operations team in ensuring smooth daily operations in our client job sites, standardising of training methods.
Respond to simple client and/or staff enquiries in a timely manner.
Communicate effectively with the Operations Managers, ground staff and clients whenever there is a change in schedule and/or staff deployment.
Source, screen, shortlist, recruit candidates for available positions.
To keep track of newly acquired clients and assist in the client onboarding process by promptly informing the related parties on what to prepare next according to the client onboarding process in place.

What skills do I need?

Detail-Orientedness and strong in execution
Analytical and methodical in how you dissect problems
Ability to handle multiple tasks simultaneously and within tight deadlines.
Verbal and written fluency in Mandarin a plus.
Intermediate proficiency in Microsoft Excel and Word.

Perks & Benefits

Competitive Salary.
Fun-loving culture.
Outstanding candidates may qualify for Employee Share Appreciation Schemes.
Ground floor opportunity at one of the fastest growing companies in the world.
Casual dress.
Team lunches, happy hours and company outings.
A supportive, diverse and hardworking team.

What else will I learn?

Cross-training is something we firmly believe in here at Nimbus. While your function might be in People-Ops here at HQ, you will also be provided responsibilities where you get to learn about finance and procurement. Some of these tasks you’ll be exposed to includes:

Streamlining bookkeeping policies and procedures that are already in place.
Organising community building activities for both our customers and employees
Assist in the preparation of financial reports by collecting, analyzing and summarizing account information and trends.
Assist in the preparation and processing of bi-monthly salary payouts to employees in a timely manner.
Assist in the timely generation and distribution of payslips.
Assist in the preparation and processing of reimbursement claims from employees and payments to suppliers.

Who will I be working closely with?

Szehui Tham (People & Finance Operations, Manager)

Szehui loves excel formulas, building dashboards and is core to the company’s smooth operational processes. Extremely amicable and empathetic, she is key to making customers happy again. She is known as the ‘Ops Queen’, the Protector of Jobsites and Payroll…. A true beast!

If you are interested in this job posting, please email your CV and cover letter over to careers@nimbusforwork.com

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